Privacy Policy

Legal

Privacy Policy

House of Janella is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and safeguard your data.

Information We Collect
We may collect personal information such as your name, email address, phone number, shipping and billing address, and payment details when you place an order or contact us. We also collect limited technical information such as your IP address and browser type to improve website performance.
How We Use Your Information
Your information is used to process and deliver orders, provide customer support, and improve your shopping experience. If you subscribe, we may send service updates or promotional communications.
Data Storage and Security
Data is securely stored through Shopify’s encrypted infrastructure and protected under strict security standards. We do not sell or trade your personal data. Payments are processed through trusted providers including iDEAL, PayPal, and major credit card networks.
Cookies
Our website uses cookies to improve functionality and personalise your experience. You may disable cookies in your browser settings, although some features may be limited.
Third Parties
Limited information may be shared with service providers such as delivery companies or payment processors strictly for order fulfilment. All partners are required to maintain appropriate data protection standards.
Your Rights
You may request access, correction, or deletion of your personal data at any time. You may also withdraw consent for marketing communications.
Changes to This Policy
This policy may be updated periodically to reflect regulatory or operational changes. The latest version will always be published on this page.
Contact
For privacy enquiries or data requests:
info@lumierebundle.com
WhatsApp +31 6 8462 7246